Saieryn Refund Policy

Last Updated: May 2026

At Saieryn, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer refunds under the terms outlined below.

30-Day Refund Eligibility

Customers may request a refund within 30 days of the date their order was delivered.

To be eligible for a refund, you must:

• Submit your refund request within 30 calendar days of delivery.
• Provide your order number and proof of purchase.
• Include a detailed explanation of the issue with your order.
• Provide photographs or supporting documentation when requested.

Refund requests submitted after the 30-day period will not be eligible for consideration.

No Returns Accepted

Saieryn does not accept product returns.

Customers are not required to send products back to us in order to receive a refund. Refund requests are reviewed on a case-by-case basis according to the criteria outlined in this policy.

Refundable Situations

Refunds may be approved for the following situations:

• Damaged items received upon delivery.
• Defective or malfunctioning products.
• Incorrect items received.
• Products that arrive significantly different from their description.
• Orders that are lost in transit and confirmed by the shipping carrier.
• Other verified issues determined eligible by our support team.

Non-Refundable Situations

Refunds will generally not be issued for:

• Refund requests submitted after 30 days from delivery.
• Incorrect shipping information provided by the customer.
• Delays caused by customs, weather conditions, carrier disruptions, or circumstances beyond our control.
• Normal wear and tear after use.
• Products damaged due to misuse, neglect, accidents, or unauthorized modifications.
• Dissatisfaction based solely on personal preference when the product matches its description.

How to Request a Refund

To request a refund, please contact our support team at:

Email: saierynstoree@gmail.com

Please include:

• Full name
• Order number
• Email address used for the purchase
• Description of the issue
• Photographs or videos if applicable

Our team will review your request and respond as quickly as possible.

Refund Processing

If your refund request is approved:

• Refunds will be issued to the original payment method used for the purchase.
• Processing times may vary depending on your payment provider.
• Most refunds are completed within 5–10 business days after approval.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has been shipped, cancellation requests may no longer be possible.

Fraud Prevention

Saieryn reserves the right to deny refund requests that appear fraudulent, abusive, or inconsistent with this policy. We may request additional information to verify claims before issuing a refund.

Policy Changes

Saieryn reserves the right to modify or update this Refund Policy at any time. Changes will become effective immediately upon posting to our website.

Contact Us

If you have any questions regarding this Refund Policy, please contact us at:

Saieryn Support
Email: saierynstoree@gmail.com